Explore a Career with Wilcoxon Insurance

Explore a Career with Wilcoxon Insurance
Thank you for visiting our job listings! Available jobs will be listed on the left.
Return to listing

Customer Service Representative

We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will serve as the primary point of contact for our clients, assisting them with inquiries related to their insurance policies and ensuring they receive the highest level of service.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, text, and email regarding insurance policies, coverage options, and claims.
  • Provide accurate information and guidance to clients about our products and services.
  • Assist clients in understanding their policy details, including coverage limits, exclusions, and claims processes.
  • Process policy changes, renewals, and cancellations as needed.
  • Maintain detailed and accurate records of client interactions and transactions in our CRM system.
  • Collaborate with team members to resolve complex issues and ensure client satisfaction.
  • Participate in ongoing training programs to enhance your knowledge of insurance products and regulations.

Qualifications:

  • High school diploma or equivalent; additional education in business or a related field is a plus.
  • Strong communication skills, both verbal and written.
  • Excellent problem-solving abilities and a customer-first mindset.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Previous experience in customer service or a related field is preferred but not required.
  • Basic computer skills, including proficiency in Microsoft Office and CRM software.

What We Offer:

  • Competitive salary and performance-based bonuses.
  • Comprehensive training in insurance products and customer service best practices.
  • Opportunities for professional growth and career advancement.
  • A supportive and inclusive work environment.
  • Health, dental, and retirement benefits.

How to Apply:
If you are passionate about helping others and ready to kickstart your career in insurance, we’d love to hear from you!

Apply to this Job

Tell us about you

Please complete as many fields as possible. Fields in red are required.

First Name:
Last Name:
Address:
City:
State:
Zip:
Phone:
Email:



If yes, please explain

Day/Hours Availability

Please enter the hours you are available on the following days

Monday From To
Tuesday From To
Wednesday From To
Thursday From To
Friday From To
Saturday From To
Sunday From To
 
What date are you available to start work?
 
Please list your skills and qualifications
 

Education

High School
What was the name of the High School you attended? Did you graduate? If so what year?

Education

College / Post Secondary
What was the name of the College / Post Secondary School you attended? What was the location of the College / Post Secondary School you attended? What dates did you attend?
  From To
 

Previous Employment 1

Company Name:
Dates Worked:
Supervisor Name:
Email:
Phone:
Address:
Position Title:
Responsibilities:
Reason for Leaving:
Ok to contact?
 

Previous Employment 2

Company Name:
Dates Worked:
Supervisor Name:
Email:
Phone:
Address:
Position Title:
Responsibilities:
Reason for Leaving:
Ok to contact?
 

Previous Employment 3

Company Name:
Dates Worked:
Supervisor Name:
Email:
Phone:
Address:
Position Title:
Responsibilities:
Reason for Leaving:
Ok to contact?
 

Reference 1

Name:
Phone:
Email:
Relationship:
 

Reference 2

Name:
Phone:
Email:
Relationship:
 

Reference 3

Name:
Phone:
Email:
Relationship:


Apply Now